Cancellation policy

CANCELLATIONS MADE BY THE PARTICIPANT

  • Cancellation more than 7 days prior to the activity: 30% expenses, 70% refund of the whole value.
  • Cancellation 7 days or less prior to the activity: 100% expenses, 0% refund of the whole value.

 
CANCELLATIONS ASSIGNABLE TO AVENTURA-IB
o
CANCELLATIONS DUE TO BAD WEATHER (1)
o
CANCELLATIONS REASONING OF OTHERS THAN AVENTURA-IB OR THE PARTICIPANT

Three options will be offered:

  1. Change the date of the activity.
  2. To perform a different activity, adjusting the price between both activities.
  3. Call off the activity and refund 100% of the whole value.

 
(1) It will be considered bad weather when the conditions prevent the normal development of the activity. In no case, being cloudy or a light rain will be considered bad weather. Regarding sea conditions, it will be considered bad weather when there is force 3 or higher at the dive spot , as well as force 6 or higher at any time during the boat trip.

 

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© Aventura IB Sub , S.L. 2017

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